Addressing customers emotionally at the
POS with avatars
Our avatar solution allows to create empathetic and engaging characters for brands and retailers.
Characters like our avatars win the mind and win the market.
Our digital avatars are perfectly suited to emotionalize consulting and sales moments and thus to leave a lasting mark on the customer experience.
Increase sales without additional personnel costs with a shop-in-shop solution and data-driven product recommendations
Digital Trainer
Digital training in which avatars respond to reactions and questions so that the learning effect can be maximized.
Digital teaching applications have not only become part of everyday life in professional training. In school life, too, digital media are now integrated into the learning process as standard. With emotionalizing avatars, the learning effect can be maximized in any case. Avatars react to emotions and facial expressions and can respond to questions.
Retail
Practical addition of avatars as a store-in-store solution in all retail areas.
Avatars can act as store-in-store promoters. They can make product recommendations and help customers find their way around the store and among the products. They can also gather customers’ opinions through feedback surveys. This provides you with valuable information on the buying behavior and preferences of your target group.
Healthcare/ Elderly
Care and Entertainment in Nursing Facilities.
Whether as a storyteller in the waiting room and for making appointments with the doctor or as an everyday helper in care facilities, with our avatar you have a comprehensive and flexible solution. In addition to reminders to take medication for the residents of care facilities, he can perform exercises with them to stay mentally and physically fit.
Corporate
Smart addition to everyday work and as an icebreaker in customer contact.
An avatar can check in visitors and customers as a receptionist and inform their contact person within the company about the arrival. Or he can work as an internal help desk and answer employees’ questions. He can also ask employees about their well-being and make suggestions to improve their mood.
The many advantages in using soft-robot solution
Avatars are perfectly suited to emotionalize sales and
consulting moments and thus to leave a lasting mark on the customer experience
No Expensive Hardware
No Expensive Hardware
Avatars can be integrated on any Android device. Thus, you do not need to buy special and expensive hardware.
Without Human Support
Without Human Support
Avatars are installed once and can autonomously and proactively address customers thanks to AI connection by RMS.
High Scalability
High Scalability
The uses of avatars are almost unlimited. They can add value to almost any application and make the use of multiple avatars possible.
Reduced Personnel Costs
Reduced Personnel Costs
You don’t need to provide additional staff to operate the avatars. Interacting with them is intuitive and straightforward.
No Expensive Hardware
Ready 24/7
As soft robots, avatars are ready for use at any time. You do not need to provide separate personnel to be able to map many application scenarios.
No Maintenance Costs
No Maintenance Costs
Avatars are a pure software solution and can be easily integrated on Android devices. Thus, you have no maintenance effort and save associated costs.
Emotional intelligence
Avatars are the optimal complement for application scenarios of many groups. They can solve the problems of the most diverse application groups, thanks to real-time emotional reactions.
User perception
Perception of the environment
User recognition + memory
Proactivity
Interaction zones (distance detection)
Conversational guidance
Interaction by voice, touch and gestures
For Car Dealerships
Particularly when presenting available vehicle models or configuring the vehicle of your choice, avatars can reduce the amount of advice required from staff to a minimum.
For Events and Fairs
Information on exhibits can be presented in an explanatory and interesting way with the help of avatars. This turns a visit to an event or trade fair into a unique experience.
Für Retail
Avatars can act as store-in-store promoters. They can make product recommendations and help customers find their way around the store and among the products.
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For Banking Applications
In bank branches, avatars can take on advisory situations of a superficial nature and support the staff in gathering initial information on the respective customer concern. In this way, the bank advisors can attend to the customers more intensively.
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For the Education Sector
Avatars can positively influence learning behavior. They react to people and present possible solutions. This emotional intelligence of the avatars intensifies the learning result.
For Nursing Homes
In care facilities, avatars can be used for entertainment purposes, but also for cognitive training. Through the avatars’ reactions to the users, they also provide a social balance.
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For Hotel Business
In hotels or similar establishments, avatars can provide information about tourist opportunities or answer questions about the location or recreational opportunities.
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For Welcoming Guests
Welcome customers when they enter your premises. Addressing customers directly makes them feel welcome right away. At the same time, an automated video call can be launched to an employee who will then greet the customer again personally.
For Reception Areas
In the reception area, avatars act as “first hellos”. They can welcome visitors and make initial contact inquiries, or answer visitors’ questions
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