Addressing customers emotionally at the POS with HelloGard AI Avatars
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Increase sales without additional personnel costs with a shop-in-shop solution and data-driven product recommendations
Our avatar solution allows to create empathetic and engaging characters for brands and retailers.
Characters like our avatars win the mind and win the market.Our digital avatars are perfectly suited to emotionalize consulting and sales moments and thus to leave a lasting mark on the customer experience.
Digital Trainer
Digital training in which avatars respond to reactions and questions so that the learning effect can be maximized.
Digital teaching applications have not only become part of everyday life in professional training. In school life, too, digital media are now integrated into the learning process as standard. With emotionalizing avatars, the learning effect can be maximized in any case. Avatars react to emotions and facial expressions and can respond to questions.
Retail
Practical addition of avatars as a store-in-store solution in all retail areas. Avatars can act as store-in-store promoters. They can make product recommendations and help customers find their way around the store and among the products. They can also gather customers’ opinions through feedback surveys. This provides you with valuable information on the buying behavior and preferences of your target group.
Healthcare/ Elderly
Care and Entertainment in Nursing Facilities. Whether as a storyteller in the waiting room and for making appointments with the doctor or as an everyday helper in care facilities, with our avatar you have a comprehensive and flexible solution. In addition to reminders to take medication for the residents of care facilities, he can perform exercises with them to stay mentally and physically fit.
Corporate
Smart addition to everyday work and as an icebreaker in customer contact. An avatar can check in visitors and customers as a receptionist and inform their contact person within the company about the arrival. Or he can work as an internal help desk and answer employees’ questions. He can also ask employees about their well-being and make suggestions to improve their mood.
The many advantages in using soft-robot solution
Avatars are perfectly suited to emotionalize sales and
consulting moments and thus to leave a lasting mark on the customer experience
No Expensive Hardware
No Expensive Hardware
Avatars can be integrated on any Android device. Thus, you do not need to buy special and expensive hardware.
Without Human Support
Without Human Support
Avatars are installed once and can autonomously and proactively address customers thanks to AI connection by RMS.
High Scalability
High Scalability
The uses of avatars are almost unlimited. They can add value to almost any application and make the use of multiple avatars possible.
Reduced Personnel Costs
Reduced Personnel Costs
You don’t need to provide additional staff to operate the avatars. Interacting with them is intuitive and straightforward.
No Expensive Hardware
Ready 24/7
As soft robots, avatars are ready for use at any time. You do not need to provide separate personnel to be able to map many application scenarios.
No Maintenance Costs
No Maintenance Costs
Avatars are a pure software solution and can be easily integrated on Android devices. Thus, you have no maintenance effort and save associated costs.
Emotional Intelligence
Avatars are the optimal complement for application scenarios of many groups. They can solve the problems of the most diverse application groups, thanks to real-time emotional reactions.
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​User perception
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Perception of the environment
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User recognition + memory
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Proactivity
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Interaction zones (distance detection)
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Conversational guidance
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Interaction by voice, touch and gestures
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Frequently Asked Questions
What is a HelloGard AI Avatar?
How does HelloGard AI Avatar enhance customer experience?
By creating a helpful and engaging presence, the Avatar humanizes customer interactions through voice, touch, and gesture controls. It can guide, recommend, answer questions, and collect feedback—making customer engagement more empathetic and scalable.
Do AI Avatars require special hardware?
No special hardware is needed. Avatars run on standard Android tablets or kiosks, which means no high-cost machines or ongoing maintenance—just plug in and deploy.
What features make HelloGard Avatars scalable?
Powered by Plural.io, the Avatar system is highly scalable. Once deployed, you can instantly replicate the same service experience across multiple locations with zero additional staffing or setup.
How do Avatars reduce operating costs?
​By adding intelligence without hiring additional staff, HelloGard AI Avatars cut down labor costs while improving customer service and maintaining consistent brand messaging.
Do Avatars support emotional interaction?
Yes—helloGard Avatars have real-time emotion detection through voice and gesture inputs, recognizing and responding empathetically to users for a more natural, human-like engagement.
Can I customize an Avatar for my brand or venue?
Absolutely—Avatars can be fully branded and tailored with custom scripts, personalized greetings, product suggestions, QR scanning, and feedback surveys to match your business needs.
Where can I get more information or request a demo?
Contact HelloGard via email at sales@hellogard.com or by phone at 1‑866‑837‑0111. You can also request a personalized demo through the AI Avatar product page.