A Next Generation
CX Automation Platform
Purplegrids offers an industry-leading no-coding hyperautomation platform that accelerates the design and deployment of Customer Experience Applications.
Platform features innovative Conversational AI and Robotics technologies that provide capabilities like intelligence, orchestration, integration, and decision-making for Virtual Agents, Chatbots, and Robots. With this, businesses can maximize customer interactions while reducing costs and improving efficiency.
Automate Everything you can with Nextgen CX Automation Platform
One Sophisticated Platform
Empowering Intelligent Business Automation
Purplegrids gets you to manage more than 30 communication channels — like email, WhatsApp, Live Chat, social media, and more — in one collaborative platform so your team can work together swiftly on customer messages from any channel and build relationships that lasts.
One Unified platform for AI-powered automation
Purplecloud platform uses intelligent automation for leveraging business process, case management, RPA, and process intelligence – all on a low-code platform that’s fortified with AI and NLP capabilities.
Chatbots, Flowbots, Robots, and NLP gets an artificial-intelligence boost that connects all the dots to optimize processes for maximum insightfulness and applicability. Best of all, Purplegrids adaptable hyperautomation tools continually get better, smarter, and faster as they learn – and their capability can be expanded as business momentum builds.
Visual Builder for workflows, messaging & chats with 1-Click deployment
Purplegrids provides a simple to use visual editor with prebuilt components, prebuilt integration, prebuilt domains so that any enterprise can quickly build your business solutions 10X faster and deploy to any channels, chatbots or robots with single click.
Bringing new age customer engagement with AI-powered Robots
Dive Into the New Age of Customer Engagement by bringing AI to action with Service robots that are looking for innovative ways to delight customers while boosting their bottom line.
Now with Purplecloud enables your to bring automation to brick and mortar with innovate robotic solution to automate your customer experience. Purplegrids enables you to build you CX Apps that can be deployed to robots.
Pre-built Solutions for your industry
Solutions focused on sustaining and improving your business performance that have produced powerful results across a broad spectrum of industry types.
Better Benefits, Better Business
Bringing more value for your investments
Shorter Time To Value
Many Capabilities in One Platform. NeoCloud provides complete automation for all customer engagements that scale with your business.
Reduced Cost of Ownership
Our Platform allows our customers to manage their solution without complexity of building, scaling and maintaining infrastructure there by reduces the cost of ownership.
Increase Return of Investment
Our Platform helps organizations increase their profitability by delegating mundane tasks to machines and spending time on activities that value to customers.
If you’re interested to view our Case Studies,
NeoCloud platform can get you up to 70% automation rate bases on your usecases
Users Using the Platform
The platform services more than 1 Million users across all businesses
Boost your Customer Satisfaction up to 20% using the platform
Grow your business with us
Join our Partner Program to deliver faster and more accessible solutions to your customers.
Stay up to date on
the latest updates from us
How AI Chatbots can Support your Hospital Amidst the COVID-19 Pandemic
Subscribe to Our Newsletter
Receive news, stay updated and special offers